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A Chevy Silverado owner is simply seeking repairs for his truck. However, the local dealership advised him to merely 'put up with it.'
How would you feel if your truck had a massive problem, but the dealership told you to live with it? One owner was frustrated when his 2020 Chevy Silverado wouldn’t cut off and the dealership brushed him aside.
Owner advised to ‘accept it’ as Chevy Silverado remains unable to shut off.
Steve Tenore is frustrated that his 2020 Chevy Silverado 1500 is causing expensive problems that his local dealership is ignoring.
He has exhausted two batteries and is experiencing rough idling. The push-start button on the dashboard won’t turn off his truck.
Even after all the electronic systems are powered down, it keeps running. Securing the shifter and steering wheel doesn't make a difference either.
The dealership swapped out the fuel pump control module in an attempt to fix the on/off problem. Unfortunately, ever since then, Steve's truck has been experiencing a skip in the engine. The dealership claims there are no engine codes indicating a problem, leaving Steve to deal with the issue on his own.
According to Torque News, the Chevrolet truck used to run very smoothly but now has a persistent rough idle. The dismissive dealership claims that there’s no actionable problem.
However, it’s not just an uncomfortable issue. The problem could be impacting the reliability of the truck and could lead to more expensive problems.
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For instance, the issue might stem from misfiring cylinders that fail to activate a check engine light. Additionally, he could be facing challenges with fuel injectors, malfunctioning sensors, or issues with the torque converter.
Steve isn’t completely out of luck yet. He can try taking it to another dealership and hope the technicians are more willing to help out. Steve could also contact the General Motors customer service team to escalate the issue.
However, he shouldn’t have to deal with the hassle from the initial dealership, and it is to be hoped that the issue remains protected under the five-year/60,000-mile Powertrain Warranty.
